If
you pay attention and listen closely, you can hear it.
That’s the sound of the death rattle. Soon we’ll need to
put the undertakers and gravediggers on notice.
It is just a matter of time, no more than a few years,
before we will be bidding farewell to the U.S. health insurance industry as we
have grown to know it.
The big New York Stock Exchange-listed insurance firms
have known for several years that their core business models are not
sustainable, but they have dared not talk about it publicly. The demise of
those companies started way before Barack Obama was elected president but, with
the passage of ObamaCare, it has accelerated.
It is ironic, but the companies have become victims of
their own success, or more accurately, victims of the prevalent industry
business practices that contributed to that success.
Even more ironic: these companies, which got their start
by assessing and assuming risk, have gone to great lengths in recent years,
because of pressure from Wall Street, to shun as much risk as possible. That’s
why with one notable exception — WellPoint — the big for-profit “insurers” are
not looking at the new health insurance marketplaces, which will go online
October 1, as opportunities. Aetna, Cigna and UnitedHealthcare have all said
they will be participating in only a few of those state-based marketplaces, at
least in 2014.
The big companies turned away from risk after realizing
they could better meet shareholder profit expectations by simply administering
the health care benefits of large employers, most of which now assume the
financial risk of providing coverage to their workers.
As the big “health services companies” — the firms
previously known as insurers — have competed aggressively for those clients,
they have jacked up the premiums for their individual and small business
customers to the point that both “covered lives” and revenues from the real
insurance they sell have dwindled.
Only about 15 million Americans — less than 5 percent of
the U.S. population — have sufficient resources to buy coverage on their own in
the so-called individual market these days because of the hefty premiums. Many
Americans who have been sick in the past can’t buy coverage at any price
because insurers won’t sell it to them. And far fewer small businesses offer
coverage to their employees now than a decade ago for the same reason: the
premiums have become unaffordable. That is why almost 50 million of us are
uninsured.
But just because the big companies are taking a
wait-and-see approach to the new insurance marketplaces doesn’t mean there
won’t be plenty of smaller companies competing for millions of individuals —
individuals who work for small employers that no longer can afford to provide
health benefits. One of the good things about ObamaCare is that by banning the
discriminatory practices that have defined the industry for years, and
requiring much more transparency in pricing, insurers will no longer be able to
cherry pick the customers they want or entice us into buying plans that are
profitable for them but of limited value to us.
And other provisions of ObamaCare will lower the
barriers to new entrants in the health insurance market. New York, for example,
recently granted a license to a new insurer — called “Oscar” — which has the
potential to revolutionize the marketplace. New Yorkers and residents of at
least 20 other states will also have new non-profit co-op health plans
available to them on the online marketplaces.
Because these companies will not have the huge and
costly bureaucracies of the big firms — and won’t have to answer to Wall Street
— they will be able to offer policies with more affordable premiums than we’ve
seen in the past. And the federal government will provide subsidies to millions
of Americans to help them pay their premiums.
These changes will be transformative, in ways we can’t
even imagine today. And the most recognized brands in today’s health insurance
market will be known for something else. Not health insurance.
Don’t believe me? Well just look at history.
The big five “insurers” — Aetna, Cigna, Humana,
UnitedHealth and WellPoint — have all changed radically in the past 25 years
ago. When I went to work for Humana in 1989, it was known primarily as a
hospital company. When I joined Cigna in 1993, it was a big multi-line
insurance corporation, as was Aetna. Both had big property and casualty and
financial services divisions. Under pressure from shareholders and Wall Street
financial analysts, they sold those divisions to focus on managed care.
The other big multi-line insurers at the time were
Prudential, which sold its health care operations to Aetna in 1999, and
Travelers and MetLife, whose health care businesses are now part of UnitedHealthcare.
United, now the largest of the big five, has only been around as a publicly
traded company since 1984. WellPoint, the second largest, just turned 21 this
year.
The point is this: big stock companies change rapidly in
response to changes in the marketplace and the changing expectations of
shareholders.
Five years from now, those companies will be largely
unrecognizable. And their health “insurance” divisions will have been
dispatched to the dust bin of business history. If not the cemetery.
By Wendell Potter,
author of Deadly Spin: An Insurance Company
Insider Speaks Out on How Corporate PR is Killing Health Care and Deceiving
Americans, at the Center for Public Integrity http://www.publicintegrity.org/2013/07/29/13065/opinion-brave-new-world-health-insurance
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